Cancellation Policy

Cancellation & Retention Policy

If a client/agent cancels or reduces the room booking, the following retention charges will apply, calculated from the date of check-in. All cancellations must be submitted in writing.

  • Within 60–45 days: No retention charges.
  • Within 45–30 days: 25% retention charged on the number of rooms cancelled.
  • Within 30–15 days: 50% retention charged on the number of rooms cancelled.
  • Within 15–0 days: 75% retention charged on the total number of rooms booked.
Bank Details (Namaddus)

Please provide your bank details to complete this section. Suggested format:

  • Bank Name: ______________________
  • Account Name: Namaddus
  • Branch (City): Indore
  • IFSC Code: ______________________
  • Account Number: ______________________